Yes. A non-refundable booking fee of 30% is required to secure all appointments. This ensures commitment and allows us to provide a dedicated, unrushed service.

No. We operate by appointment only to ensure each client receives uninterrupted, personalised care.

We accept card payments (tap to pay) or cash (exact amount) NO afterpay, NO bank transfer. Bank transfer is for emergencies only.

Yes. Please arrive with clean skin and no eye makeup, lash extensions, oils, or active skincare in the treatment area. Please also ensure you have taken your contact lenses out.

Results vary depending on the service and aftercare, but generally: Lash lifts: 6-8 weeks Brow lamination: 4–6 weeks Dye skin stain: up to 7 days Dye on the hairs: up to 4 weeks Tint stain: up to 4 days Tint on the hairs: up to 3-4 weeks Following aftercare instructions is essential for long-lasting results and results vary from person to person.

Please advise us of any sensitivities, allergies, or medical conditions. If you’re unsure, we recommend booking a patch test prior to your appointment.